Your Platform Is the Foundation of Your Online Business
Choosing the right ecommerce platform is one of the most consequential decisions you will make when launching or relaunching an online store. The platform you select determines your day-to-day workflow, your running costs, the features available to your customers, and how easily your store can grow as your business scales.
Get it right, and you have a stable, efficient system that supports your team and delights your customers. Get it wrong, and you face expensive migrations, technical limitations, and lost sales.
In the UK market, three platforms dominate professional ecommerce development:
- Shopify — a fully hosted, subscription-based platform that handles the technical infrastructure for you. It is the fastest route to a professional online store.
- WooCommerce — a free, open-source plugin for WordPress that gives you complete ownership and deep customisation. It is the most widely used ecommerce platform globally.
- Magento (Adobe Commerce) — an enterprise-grade, open-source platform built for complex businesses with large catalogues, multi-store requirements, or advanced B2B needs.
Each platform excels in different areas. There is no single "best" platform — only the best platform for your specific situation. This guide will help you work out which one that is.
Shopify vs WooCommerce vs Magento at a Glance
A side-by-side comparison of the key factors that matter when choosing an ecommerce platform for a UK business.
| Feature | Shopify | WooCommerce | Magento / Adobe Commerce |
|---|---|---|---|
| Ease of Use | Excellent — intuitive admin, no technical knowledge required | Moderate — requires familiarity with WordPress and plugin management | Steep learning curve — typically requires dedicated developers to manage |
| Cost to Start | Low — from £25/month plus a theme (£0–£300) | Low — free plugin, but hosting (£5–£40/month) plus theme and plugins needed | High — Open Source is free, but Adobe Commerce licences start at ~£17,000/year |
| Monthly Running Costs | £25–£344/month plus transaction fees (0–2%) unless using Shopify Payments | £10–£100+/month for hosting; plugin renewals £100–£500+/year | £50–£500+/month for hosting; enterprise licence fees on top |
| Hosting | Included — fully managed, globally distributed CDN | Self-hosted — you choose and manage your own hosting provider | Self-hosted — requires high-performance servers, often managed hosting |
| Customisation | Moderate — theme-based with Liquid templating; apps extend functionality | Excellent — full code access, thousands of plugins, completely open | Excellent — highly modular architecture, deep customisation at every level |
| SEO | Good — clean URLs, auto sitemaps, fast hosting; limited blog | Excellent — WordPress SEO ecosystem (Yoast, Rank Math), strong blogging | Good — granular controls for large catalogues; requires proper configuration |
| B2B Features | Limited natively — available via Shopify Plus or third-party apps | Available through plugins (wholesale pricing, trade accounts, quote systems) | Excellent — built-in B2B with company accounts, negotiated pricing, requisition lists |
| Scalability | Excellent — Shopify handles infrastructure scaling automatically | Good — scales well with quality hosting, but requires manual optimisation | Excellent — built for high-volume, multi-store, multi-currency operations |
| Best For | SMEs wanting speed, simplicity, and reliability without technical overhead | Content-driven brands, WordPress users, and businesses needing full control on a budget | Large enterprises, complex B2B, multi-store retailers, and high-volume operations |
Shopify: The Hosted Powerhouse
Shopify powers over 4.8 million stores worldwide and is the most popular hosted ecommerce platform in the UK. It is designed to remove technical complexity so you can focus on running your business.
Strengths
- Zero server management — hosting, SSL, security patches, and PCI compliance are all handled for you
- Fast time to market — a professionally designed store can launch in 2–4 weeks
- Built-in payment processing — Shopify Payments supports UK cards, Apple Pay, Google Pay, and Klarna
- Extensive app marketplace — over 8,000 apps for marketing, shipping, inventory, and more
- 99.99% uptime guarantee — your store stays online during traffic spikes and peak seasons
Limitations
- Limited customisation depth — you work within Shopify's Liquid templating system and cannot modify core platform code
- Transaction fees — if you use a third-party payment gateway instead of Shopify Payments, you pay an additional 0.5–2% per transaction
- App dependency — many features that come standard on other platforms require paid apps on Shopify
- Content limitations — the built-in blog and CMS are basic compared to WordPress
- Platform lock-in — you do not own the underlying code, so migrating away means rebuilding
WooCommerce: The Flexible Workhorse
WooCommerce is a free, open-source WordPress plugin that powers roughly 36% of all online stores. It gives you complete ownership of your code, data, and hosting environment.
Strengths
- Complete ownership — you own every line of code and all your data, with no platform lock-in
- WordPress integration — access to the world's most powerful CMS for content marketing and SEO
- Low entry cost — the core plugin is free, and affordable hosting starts under £10 per month
- Unlimited customisation — any feature can be built, modified, or extended with custom code or plugins
- No transaction fees — WooCommerce never charges you a percentage of your sales
Limitations
- You manage everything — hosting, SSL, backups, security updates, and performance are your responsibility
- Plugin conflicts — combining multiple plugins can cause compatibility issues and slow page load times
- Security exposure — WordPress is a common target for attacks, requiring diligent maintenance
- Performance at scale — large catalogues (5,000+ products) may require premium hosting and optimisation work
- Hidden costs add up — premium plugins, quality hosting, and ongoing developer support can make the total cost higher than expected
Magento (Adobe Commerce): The Enterprise Solution
Magento is the platform of choice for large, complex ecommerce operations. Now part of the Adobe ecosystem, it offers unmatched flexibility and power for businesses that have outgrown simpler platforms.
Strengths
- Multi-store architecture — run multiple storefronts, languages, and currencies from a single admin panel
- Native B2B features — company accounts, negotiated pricing, purchase orders, requisition lists, and approval workflows
- Handles massive catalogues — designed for stores with tens of thousands of SKUs and complex product relationships
- Advanced pricing and promotions — customer-group pricing, tiered discounts, catalogue rules, and coupon logic
- Enterprise API — robust REST and GraphQL APIs for integrating with ERPs, PIMs, CRMs, and warehousing systems
Limitations
- High total cost — development, hosting, and licensing costs make Magento the most expensive option by a significant margin
- Requires specialist developers — Magento has a steep learning curve and experienced developers command higher rates
- Slower development cycles — building and deploying features takes longer than on Shopify or WooCommerce
- Resource-intensive hosting — Magento demands high-performance servers with significant memory and processing power
- Overkill for small businesses — the complexity and cost are rarely justified for stores with fewer than 1,000 products or under £500K annual revenue
Which Ecommerce Platform Should You Choose?
Use these practical guidelines to match your business situation to the right platform. Consider your budget, technical resources, catalogue size, and growth ambitions.
Choose Shopify If…
- You want to launch quickly without managing servers or security
- You have a small to medium product catalogue (under 5,000 SKUs)
- You do not have in-house technical staff or a dedicated developer
- You sell primarily to consumers (B2C) and want a polished checkout
- You value reliability and uptime over absolute customisation freedom
- Your budget for initial development is under £15,000
Typical UK businesses: D2C brands, independent retailers, fashion labels, food and drink producers, subscription box companies.
Choose WooCommerce If…
- You already have a WordPress website with established traffic and SEO
- Content marketing and blogging are central to your sales strategy
- You want full ownership of your code and data with no platform lock-in
- You need bespoke functionality that off-the-shelf apps cannot provide
- You have access to a developer (in-house or agency) for ongoing maintenance
- You want to avoid platform transaction fees entirely
Typical UK businesses: Content publishers selling products, niche specialists, membership sites, businesses with existing WordPress infrastructure.
Choose Magento If…
- You have a large catalogue with thousands of products and complex attributes
- You need multiple storefronts, languages, or currencies from one backend
- B2B features (company accounts, quote requests, purchase orders) are essential
- You need deep integrations with ERP, PIM, or warehouse management systems
- Your annual online revenue exceeds £500,000 and is growing rapidly
- You have budget for specialist developers and enterprise-grade hosting
Typical UK businesses: Multi-brand retailers, B2B wholesalers, manufacturers with trade portals, large-catalogue specialists, international businesses.
Beyond the Platform: Other Factors That Matter
Your choice of platform is important, but it is only one piece of the puzzle. Here are additional factors that UK businesses should weigh when making their decision.
Payment Processing in the UK
All three platforms support Stripe, PayPal, and major UK payment gateways. Shopify has a native payment solution (Shopify Payments, powered by Stripe) that eliminates additional transaction fees. WooCommerce and Magento give you freedom to choose any payment provider, which can be advantageous for negotiating rates at higher volumes. If you sell via point-of-sale as well as online, check that your chosen platform integrates with your card terminals.
VAT and Tax Compliance
Shopify handles UK VAT calculations and can generate VAT-compliant invoices through apps. WooCommerce supports VAT through plugins like WooCommerce Tax or dedicated extensions for Making Tax Digital (MTD) compliance. Magento has built-in tax rules that work well for complex multi-jurisdiction setups. If you sell internationally, consider how each platform handles cross-border VAT, customs duties, and the complexities introduced by post-Brexit trading rules.
Total Cost of Ownership
Do not just compare subscription prices. Factor in the cost of themes, plugins or apps, hosting, SSL certificates, development time, ongoing maintenance, and support. WooCommerce may appear cheapest on paper, but professional hosting, premium plugins, and developer time can make it comparable to Shopify. Magento's total cost is consistently the highest, but for businesses processing significant revenue, the return on investment can justify it.
Finding the Right Developer
Your platform choice also affects your talent pool. Shopify and WooCommerce developers are widely available in the UK, keeping rates competitive. Magento developers are more specialised and command higher day rates, typically £400–£800+ per day compared to £250–£500 for Shopify or WooCommerce specialists. Make sure you can find and afford ongoing development support for your chosen platform before committing.
Common Questions About Choosing an Ecommerce Platform
For most small UK businesses, Shopify offers the best balance of simplicity, reliability, and value. It handles hosting, security, and PCI compliance out of the box, so you can focus on selling rather than managing technology. Monthly plans start at around £25 and you can be up and running within days. If you already have a WordPress website with strong organic traffic, WooCommerce may be a better fit since it lets you add ecommerce to your existing site without starting from scratch.
A professionally built Shopify store typically costs between £3,000 and £15,000, with monthly subscription fees from £25 to £344. WooCommerce has no licensing fee, but you will need hosting (£10 to £100 per month), a theme (£0 to £80), and plugins (£0 to £300+ per year), with professional development costs ranging from £3,000 to £20,000. Magento has the highest total cost of ownership, with development starting at £15,000 and often exceeding £50,000 for complex builds, plus hosting costs of £50 to £500+ per month. Adobe Commerce (the enterprise edition) also carries annual licence fees starting around £17,000.
Yes, platform migration is common and entirely achievable, though it requires careful planning. Products, customers, and order history can be transferred using migration tools or bespoke scripts. The key challenges are preserving SEO rankings through proper URL redirects, maintaining integrations with third-party systems, and minimising downtime. A typical migration project takes 4 to 12 weeks depending on the size of your catalogue and the complexity of your setup. We recommend working with an experienced developer who has handled migrations on your target platform.
The WooCommerce plugin itself is free and open source, but running a WooCommerce store is not cost-free. You will need to pay for web hosting, a domain name, an SSL certificate (often included with hosting), and potentially premium themes and plugins. Many essential features like advanced shipping rules, subscription management, or multi-currency support require paid extensions costing £50 to £200 each per year. You are also responsible for security updates, backups, and performance optimisation, which may require ongoing developer support. The total annual cost for a typical WooCommerce store ranges from £500 to £3,000 before development fees.
All three platforms can achieve excellent search engine rankings when configured correctly. WooCommerce has a slight edge because it runs on WordPress, which offers unrivalled flexibility for content marketing, blogging, and on-page SEO through plugins like Yoast SEO. Shopify provides solid built-in SEO features including clean URL structures, automatic sitemaps, and fast page load times, though its blogging capabilities are more limited. Magento offers granular SEO controls suitable for large catalogues with thousands of products. Ultimately, the platform matters less than the quality of your content, site speed, technical implementation, and backlink profile.
Not Sure Which Platform Is Right?
Talk to our team for honest, no-obligation advice. We have built stores on all three platforms and can help you make the right call for your business.
Talk to Our Team